What is more fun than discovering a city by bike? Van der Valk likes to make it easy for you and that is why we developed a cycling app that links your hotel stay to a tailor-made, beautiful cycling route in the immediate vicinity of your hotel.

With this cycling app, we will lead you along many interesting sights around the participating hotels, after which you return safely 'home' to your hotel room. This app offers just that little bit extra. The sights have been selected by the insiders of the hotels themselves and with our special videos, you can learn all about them.

We don't just want to surprise you with our beautiful surroundings and sights, we go for the unforgettable and unique experience you've come to expect from us. Who knows, maybe an exclusive surprise awaits you at our participating attractions...

Do you have to pay for the app?

No, the app is free to download and use. You will continue to be able to use the app free of charge in the future.

Where can you download the app?

The app is available for both phones that run on IOS and phones that run on Android. You can therefore download the app from the App Store and from the Google Play store.

Will there be more cycle routes?

Yes, in time, there will be many more routes in the app for each hotel! The app has only just gone live, so the number of routes will increase considerably. Keep a close eye on the app!

Can you use the app without 4G?

It is possible to cycle the route without using 4G, but you will not see the information/photos about the hotspots/highlights (the pop-up will appear, but you cannot click on it). Also, if you cycle in the wrong direction, you will not see a route leading you back to the route.

What data is collected from the user?

The data that we have from you is the data that you entered yourself during registration (e-mail address, password, first and last name, gender, age, bicycle expertise and bicycle type). In addition, we collect information about how you use our app. Such as which features you use, which routes you cycle, how much and how often you cycle and information about the device you use. We will NEVER share privacy-sensitive information with third parties.

How is this data used?

To communicate with you and to promote the safety, integrity and security of the app. But also to improve our product and to measure and analyse the effectiveness of the app.

Can other users see the photos I have taken?

No, at the moment you can only see your own photos. In the future there will probably be a social platform that will allow you to share photos with your network, but at the moment no one else can see your photos.

Where can you give your feedback/ cycling experience?

Users can leave their feedback at reception, they will make sure it gets to the app makers. In time, there will be a function in the app where users can send their own feedback.