Frequently asked questions

How to contact Van der Valk Hotel Eindhoven

Tel: 040 211 60 33
Email: frontoffice@eindhoven.valk.com

What are the check-in and check-out times?

You can check-in at our reception from 15:00 hours. Our reception is open 24/7, so you can also check-in late. Your hotel room will be held for you at least until 18:00 hours. Should you wish to check in later, we ask you to inform the front office.
It is important that all guests can show a valid legetimation card at check-in.

You can check out until 11 AM. Earlier check-out is of course always possible. One of our employees is 24/7 available able to assist you with check-out. 

Is late check-out possible?

For an extra charge, you can stay longer in your hotel room (subject to availability). A late check-out is until 17:00 hours at the latest, for which we charge a €50 fee. Late check-out is possible based on our availability and should always be confirmed by the reception. Please contact us by phone or email.

Breakfast at Hotel Eindhoven

When staying at Hotel Eindhoven, you can enjoy our generous breakfast buffet. This costs € 19.50 p.p. for adults and € 9.75 p.p. for children aged 4 - 11. Check the buffet opening times here.

If you are not a guest at the hotel, you can join our breakfast buffet based on availability. Unfortunately, it is not possible to make reservations for this. Want to be assured of a spot? Then check out our Lazy Sunday Brunch.

How can I enter the hotel in the evening?

After 23:00 hours, several entrances to the hotel close to ensure security. Only one entrance will be open then, namely the hotel entrance. This is the entrance on the motorway side by the pond.

Are pets allowed at Hotel Eindhoven?

No, unfortunately. Dogs, cats and other pets are not allowed in the hotel, either in the rooms or in the restaurants.

How do I get from Hotel Eindhoven to the city centre?

Hotel Eindhoven is in a fine location from where you can easily get to the city centre or the motorway.
The bus stop 'Genneper Parken P+R' is right in front of the door. From here, several line buses take you to the city centre in 10 minutes. Plan your journey in advance.
You can also reach the centre of Eindhoven by car within 10 minutes.
Prefer a taxi? Our Front Office staff will be happy to book it for you.

Parking

If you visit our hotel by car, you can park it for free in our own car park. Here you will also find a wide range of charging stations for your electric car.

Can I pay cash in Hotel Eindhoven?

Unfortunately it is not possible to pay cash for your room booking at Hotel Eindhoven. We have opted for this in order to guarantee the safety of our staff. In our restaurants (Brasserie Martinus, Het Buffet, OZZO Food & Drinks) it is possible to pay in cash.

Is Van der Valk Hotel Eindhoven working on sustainability goals?

We support various initiatives when it comes to sustainability. For example, we plant trees through the Hotels for Trees foundation, we have the Green Key certificate and we facilitate your sustainable transport through our electric charging stations.

Hotels for Trees

By staying at our hotel, you can contribute to a greener world! If you stay at our hotel for several days, you can choose not to use the interim room cleaning. In exchange, we will then plant a tree in cooperation with Hotels for Trees. For multiple nights, you can of course plant several trees! Check out our Green Stay package, how many trees will you plant during your stay?

Check out the website of the Hotels for Trees Foundation for more information on this green initiative.

Green Key

Van der Valk Hotel Eindhoven is working on sustainability and the environment on a daily basis. That is why we received the international Golden Green Key quality mark: the international quality mark for sustainable companies in the leisure industry.

Check the Green Key website for more information on the quality mark.

Electric charging stations

Besides the fact that we, as a hotel, are concerned with sustainability, we understand all too well that this is also important to you. That is why we have more than enough charging stations for you to make use of during your stay. Read more about the charging possibilities at Van der Valk Hotel Eindhoven.