Frequently Asked Questions Hotel Eindhoven

Tel: (+31) 040 211 60 33
E-mail: frontoffice@eindhoven.valk.com

You can check in at our reception from 3:00 pm. Our reception is open 24/7, so you can also check in late. Your hotel room will be held for you until 6:00 pm at least. If you plan to check in later, please inform the front office.
It is important that all guests can show a valid identification document when checking in.

You can check out until 11:00 am. Checking out earlier is always possible, as there is someone available 24 hours a day to assist you.

For an additional fee, you can extend the use of your hotel room, subject to availability. A late check-out is possible until 17:00, for which we charge a fee of €50. Late check-out is subject to availability and must always be confirmed by the reception. Please contact us by phone or email.

When you stay at Hotel Eindhoven, you can enjoy our generous breakfast buffet. The costs for this are€ 19.50 per person for adults and € 9.75 per person for children aged 4 - 11 years. Check the opening hours of the buffet here.

When you are not a guest at the hotel, you can come for breakfast based on availability. Unfortunately, it is not possible to make a reservation for this. Would you like to secure a spot? Then check out our Lazy Sunday Brunch.

At 11:00 PM, several entrances of the hotel will be closed to ensure safety. At that time, only one entrance will remain open, which is the hotel entrance located on the highway side near the pond.

No, unfortunately. Dogs, cats, and other pets are not allowed in the hotel, neither in the rooms, conference areas, nor in the restaurants.

Hotel Eindhoven is located in a convenient location from where you can easily reach the city center or the highway.

The bus stop 'Genneper Parken P+R' is right in front of the door. From here, various bus lines will take you to the city center in 10 minutes. Eindhoven city center is easily accessible from here with public transportation.

Even by car, you can reach the center of Eindhoven within 10 minutes. Prefer to take a taxi? Our Front Office staff will be happy to arrange this for you.

Parking

If you visit our hotel by car, you can park it for free in our own car park. Here you will also find a wide range of charging stations for your electric car.

Unfortunately, it is not possible to pay for your room booking in cash at Hotel Eindhoven. We have chosen this policy to ensure the safety of our staff. However, cash payment is still accepted in our restaurants (Bistro Chez Maman, Het Buffet, OZZO Food & Drinks).

We support various initiatives when it comes to sustainability. For example, we plant trees through the Hotels for Trees foundation, we have the Green Key certificate and we facilitate your sustainable transport through our electric charging stations.

Hotels for Trees

By staying at our hotel, you can contribute to a greener world! If you stay at our hotel for several days, you can choose not to use the interim room cleaning. In exchange, we will then plant a tree in cooperation with Hotels for Trees. For multiple nights, you can of course plant several trees! Check out our Green Stay package, how many trees will you plant during your stay?

Check out the website of the Hotels for Trees Foundation for more information on this green initiative.

Green Key

Van der Valk Hotel Eindhoven is committed to sustainability and environmental care every day. As in previous years, we strive to achieve the international Gold Green Key certification again this year: the leading international label for sustainable businesses in the leisure and hospitality industry.

Check the Green Key website for more information on the quality mark.

Electric charging stations

Besides the fact that we, as a hotel, are concerned with sustainability, we understand all too well that this is also important to you. That is why we have more than enough charging stations for you to make use of during your stay. Read more about the charging possibilities at Van der Valk Hotel Eindhoven.