HOTEL EINDHOVEN IS OPEN

Hotel Eindhoven is open. On this page we would like to inform you further about our working methods. We ask you to take into account our adapted measures in order to guarantee your health and that of our employees. We hope to welcome you soon for a safe and familiar stay at Hotel Eindhoven!

We thank you for your understanding and confidence in our hotel.

View our taken measures


 

Open facilities

Restaurants

Our restaurants are open. For breakfast, lunch and dinner you will need to make a reservation. Reservations cannot be made for the terraces.

  • The breakfast buffet is from Monday to Friday from 6:30 - 11:00 hours. You can choose from various time slots of one hour with an arrival time between 6:30 - 10:30 hour. On Saturday and Sunday, the breakfast buffet is from 7:30 - 11:30 hours. Here too you can choose from various time slots of one hour arriving between 7:30 - 11:00 hours.
  • A delicious lunch is available at Brasserie Martinus and OZZO Food & Drinks.
  • From 17:00 - 20:00 hours you are welcome to have dinner at both Brasserie Martinus and OZZO Food & Drinks. 
  • The terrace is open based on availability. You cannot make a reservations for this.
  • You may also choose from the Room Service menu from 17:00 to 21:30 hours. There is a surcharge of € 12.50 for room service.
  • During breakfast, lunch and dinner you can also use our take away options at Moes de Pom. Here you will find, among other things, sandwiches, soups, salads, meals and pizzas.

Swimming Pool & Fitness

Toucan Sportsclub is open!

  • The swimming pool and fitness area of Toucan Sportsclub are open by appointment. You are required to make a reservation for this. For the pool you can reserve a time slot of 30 minutes. You can find the opening hours of the pool and fitness here: https://www.hoteleindhoven.nl/en/facilities/toucan-sportsclub/general-information/opening-hours-hotel-guests

We kindly request you to book your preferred swimming/fitness time before arrival at the hotel via frontoffice@eindhoven.valk.com.


 

Safe and comfortable

At Van der Valk, the health, safety and well-being of our guests and employees has the highest priority. In order to guarantee your health and safety, we would like to ask you to observe the following policy during your visit to our hotel:

  • From the 1st of December, you are required to wear a mouth mask at the hotel.
  • Follow indicated walking direction and hygiene measures
  • Keep 1.5 meters distance from other guests and employees
  • Do not shake hands with fellow guests or hotel staff
  • Wash your hands regularly and in accordance with RIVM guidelines
  • Use paper towels to dry your hands
  • Cough and sneeze in your elbow and turn away from fellow guests and hotel staff
  • Payment only possible with pin or credit card.

Do you have symptons of a cold, such as a runny nose, sneezing, sore throat, mild cough or increase over 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel.

We do everything we can to make your stay as safe and comfortable as possible. Thank you for your confidence in Van der Valk and we hope to welcome you in our hotel soon. If you have any questions, please do not hesitate to contact our reception.

With hospitable regards,

The Van der Valk family


 

Frequently asked questions


Can Van der Valk be open as a hotel?
Yes, according to government guidelines it is allowed to be open as a hotel.

Is visiting a Van der Valk hotel safe?
Van der Valk takes your health and that of the employees very seriously. We have strict measures within the hotel so that this can be guaranteed. All Van der Valk hotels are furnished according to the guidelines of the RIVM. As a hotel, we do everything we can to keep risks to a minimum.

As a hotel guest, can I use the restaurant facilities?
Yes, our restaurants are open.

Is it possible to order room service?
Yes, you can order room service for dinner.

Is it possible to use facilities such as renting an (electric) bicycle at the hotel?
Yes, this is possible. The hotel is located in the green heart of the Genneper Parks, which are definitely worth a bicycle tour. Our bike rental is ideal for a day of exploring the area.

Can I cancel or change my booking?
You can cancel or change your booking free of charge until 12:00 on the day of arrival. If the cancellation is made after 12:00, 100% of the reservation value of the first night will be charged. In the case of a non-refundable booking, you cannot cancel / change your booking for free. Full costs will be charged if you cancel or change this booking.

Can I change my booking on the day of arrival if I have a cold or cough?
Do you have a cold, such as a cold, runny nose, sneezing, sore throat, mild cough or increase to 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel. Of course we will think along with you in the form of a suitable solution.