HOTEL EINDHOVEN IS OPEN

As of the 14th of December, the following measures will apply:

From the 1st of December, you are required to wear a mouth mask at the hotel. Hotel Eindhoven is open for overnight stays. Unfortunately our restaurants are closed. On this page we would like to inform you further about our working methods. We ask you to take into account our adapted measures in order to guarantee your health and that of our employees. We hope to welcome you soon for a safe and familiar stay at Hotel Eindhoven!

We thank you for your understanding and confidence in our hotel.

View our taken measures


 

Open facilities

Restaurant

The restaurants are closed according to government and RIVM guidelines.
However, you can make use of our take away breakfast and dinner.

Swimming Pool & Fitness

The swimming pool and fitness centre are closed according to government and RIVM guidelines.


 

Safe and comfortable

At Van der Valk, the health, safety and well-being of our guests and employees has the highest priority. In order to guarantee your health and safety, we would like to ask you to observe the following policy during your visit to our hotel:

  • From the 1st of December, you are required to wear a mouth mask at the hotel.
  • Follow indicated walking direction and hygiene measures
  • Keep 1.5 meters distance from other guests and employees
  • Do not shake hands with fellow guests or hotel staff
  • Wash your hands regularly and in accordance with RIVM guidelines
  • Use paper towels to dry your hands
  • Cough and sneeze in your elbow and turn away from fellow guests and hotel staff
  • Preferably pay with pin or contactless

Do you have symptons of a cold, such as a runny nose, sneezing, sore throat, mild cough or increase over 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel.

We do everything we can to make your stay as safe and comfortable as possible. Thank you for your confidence in Van der Valk and we hope to welcome you in our hotel soon. If you have any questions, please do not hesitate to contact our reception.

With hospitable regards,

The Van der Valk family


 

Frequently asked questions


Can Van der Valk be open as a hotel?
Yes, according to government guidelines it is allowed to be open as a hotel.

Is visiting a Van der Valk hotel safe?
Van der Valk takes your health and that of the employees very seriously. We have strict measures within the hotel so that this can be guaranteed. All Van der Valk hotels are furnished according to the guidelines of the RIVM. As a hotel, we do everything we can to keep risks to a minimum.

As a hotel guest, can I use the restaurant facilities?
No, our restaurants are unfortunately closed. However, you can make use of our take away breakfast and dinner.

Is it possible to order room service?
No, you unfortunately cannot order room service.

Is it possible to use facilities such as renting an (electric) bicycle at the hotel?
Yes, this is possible. The hotel is located in the green heart of the Genneper Parks, which are definitely worth a bicycle tour. Our bike rental is ideal for a day of exploring the area.

Can I cancel or change my booking?
You can cancel or change your booking free of charge until 12:00 on the day of arrival. If the cancellation is made after 12:00, 100% of the reservation value of the first night will be charged. In the case of a non-refundable booking, you cannot cancel / change your booking for free. Full costs will be charged if you cancel or change this booking.

Can I change my booking on the day of arrival if I have a cold or cough?
Do you have a cold, such as a cold, runny nose, sneezing, sore throat, mild cough or increase to 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel. Of course we will think along with you in the form of a suitable solution.